Privacy Policy

1. Introduction

At Chroma, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand building platform. Please read this policy carefully. By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Use our services
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Company name
• Business information
• Payment information (processed securely through third-party payment processors)

2.2. Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website
• Click patterns

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Creating and managing your account
• Processing transactions
• Responding to your inquiries and support requests
• Sending administrative information
• Sending marketing and promotional communications (with your consent)
• Personalizing your experience
• Analyzing usage patterns and trends
• Protecting against unauthorized access and legal liabilities

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We store your personal information for as long as needed to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, complying with legal obligations, and resolving disputes.

5. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• Legal authorities when required by law
• Potential buyers in the event of a business transaction (e.g., merger or acquisition)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our platform. These technologies help us identify you, store your preferences, analyze site usage, and deliver targeted advertising.

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our platform.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete personal information
• Request deletion of your personal information
• Restrict or object to processing of your personal information
• Data portability
• Withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@chroma.com.